October 8, 2024

Top 5 Online Banking Security Tips to Keep Your Account Safe 

Online banking has revolutionized how we manage our finances. The convenience of checking balances, transferring money, and paying bills from your smartphone or computer is hard to beat. However, with this convenience comes responsibility—ensuring that your accounts remain secure from cyber threats. At Citizens First Bank, we prioritize your security and want to share five essential tips to help you keep your online banking account safe. 

1. Create Strong, Unique Passwords 

Your first line of defense in online banking is a strong, unique password. A weak password can make your account vulnerable to hackers who use sophisticated methods to break into accounts. Here’s how to create a strong password: 

• Use a mix of characters: Include uppercase letters, lowercase letters, numbers, and special characters (!, #, $, etc.). 

• Avoid personal information: Do not use easily guessable information like your name, birthdate, or pet’s name. 

• Go long: The longer your password, the better. Aim for at least 12-16 characters. 

• Use a password manager: Consider using a password manager to create and store complex, unique passwords for each account. 

Changing your password regularly and avoiding reusing passwords across different sites will also reduce your risk of being hacked. 

2. Enable Two-Factor Authentication (2FA) 

Two-factor authentication (2FA) adds an extra layer of security to your online banking account. Even if someone obtains your password, 2FA ensures they can’t access your account without a second form of verification, such as a one-time code sent to your phone. 

While Citizens First Bank does not currently offer built-in 2FA, you can enhance the security of your account by using third-party apps like DUO Mobile or Microsoft Authenticator. These tools help protect your login credentials and provide additional peace of mind. 

3. Watch Out for Phishing Attempts 

Phishing is one of the most common tactics used by cybercriminals to steal sensitive information like login credentials, Social Security numbers, and bank details. Phishing attempts typically come in the form of emails or text messages that appear to be from legitimate companies, including banks. 

Here are some ways to recognize phishing: 

• Check the sender’s email address: Phishing emails often come from email addresses that look similar to legitimate companies but contain minor differences. 

• Beware of urgent language: Phrases like “Act now” or “Your account will be locked” are red flags. Legitimate companies, including Citizens First Bank, will never pressure you into giving sensitive information. 

• Look for misspellings: Many phishing emails contain grammatical errors or awkward phrasing. 

If you receive a suspicious email or text, don’t click on any links or download attachments. Instead, contact Citizens First Bank directly to verify if the communication is genuine. 

4. Regularly Monitor Your Accounts 

It’s essential to stay vigilant by regularly monitoring your account activity. Check for any unfamiliar transactions, even small ones, which can be signs that your account is being tested by fraudsters. At Citizens First Bank, our online banking system makes it easy for you to review your recent transactions. 

If you notice anything unusual, contact our customer service immediately. The sooner we know about any potential fraud, the quicker we can take action to protect your accounts. 

5. Use Secure Networks 

Always ensure you’re using a secure network when accessing your online banking account. Avoid public Wi-Fi networks at places like coffee shops, airports, and malls, as these are often unsecured and can be easily hacked. If you must use a public network, consider using a virtual private network (VPN) to encrypt your connection and protect your data. 

It’s also essential to ensure that your computer or smartphone has up-to-date antivirus software installed. Keeping your operating system and applications updated can help close security gaps that hackers may exploit. 

At Citizens First Bank, we’re committed to your security. By following these five tips—creating strong passwords, enabling two-factor authentication, avoiding phishing, monitoring your accounts, and using secure networks—you can help keep your online banking account safe. 

For any questions about your account’s security or help with enabling any of these features, contact us. We’re here to ensure your online banking experience is as safe and convenient as possible. 

Citizens First Bank – Member FDIC 

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